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1. Confirm Your Computer or Laptop Meets System Requirements

• Windows 10, Windows 11 (Windows 10 & 11 S Not Supported)
• mac OS Big Sur 11, macOS Monterey 12, macOS Ventura 13, macOS Sonoma 14, macOS Sequoia 15
• Intel i5 Processor (minimum), Core i7 or i9 Processor (recommended)
• 8 GB RAM or higher
• Ethernet adapter or port, Ethernet cable, and Wireless 802.11g (to connect to Wi-Fi)
• Please note that iPads, tablets, Chromebooks, Windows Surface Pros will not support the instructional technology used at DCG.
• Antivirus protection is strongly recommended to protect your device, data, and privacy.

2. Obtain a Campus Net ID / Reset Your Password/Change Password

If you need to obtain you net JagID and email address, please contact the IT Help Desk at (706) 721-4000.

Your net ID is the first part of your email address that appears before the @augusta.edu.

Example: ttoothbrush@augusta.edu has a net ID of ttoothbrush.

You can now access and log in using the password assigned to your account. This password will contain your last initial (capitalized)+SSN(no spaces or dashes)+an exclamation point ( ! ).

Example: S198467890!

You will need to change your password every 180 days. If you are prompted you need to change your password, go to and select Forgot My Password. Follow the prompts to change you password.

3. Access Campus Email

Once you have changed your password through , you should be able to log into your using your net ID and new password.

4. Prepare Your Laptop for use with Campus Secure Wireless Network

Prior to attempting to connect to the Â鶹¹û¶³´«Ã½-Secure or eduroam wireless network, you will need to confirm the following:

• You have a current netID.
• Your computer has antivirus protection with definitions no more than two weeks old. 
• Your Windows computer has "Automatic Windows Updates" enabled.

Access eduroam wireless network

5. Get Ready for Citrix: Rename Computer with Provider ID

The DCG uses Citrix, a desktop/laptop application, to deliver dental management software such as and As part of the its security protocol, Citrix references the computer name on each device that connects, making it necessary for users to utilize a specific naming convention that includes each user's provider number.

Please note that as of October 2023 Apple released an update to iPads and iPhones that prevents Axium usage through Citrix.

Step 1: Obtain Provider Number

• All DCG students and faculty are issued a provider number that identifies you as a dental care provider to patients of the DCG.
• Your DCG Provider Number is sent to you via private email and will remain the same throughout your enrollment.

Example: D12345

Step 2: Change Computer Name

• In order to download and install Citrix, your personal computer will need to be renamed to:[AxiUm Provider Number]-[CITRIX] (±ð³æ²¹³¾±è±ô±ð…RZ0099-CITRIX).
  • Your Axium Provider Number is: S23W03
  • Your device name is: S23W03-CITRIX

6. Set Up and Install Citrix

In your browser, go to the Citrix Login Screen by typing the URL . You can also access Citrix via . .

1. Download and install the Citrix workspace application.
2. Login to Citrix through any web browser. Note that your first login will check the browser to detect the workspace app. Make sure to add a checkmark next to the "Open Citrix Workspace Launcher and Always all." Then, check "Already Installed."
3. Click the Axium icon. Depending on the browser, it will download a small file. Click the file to run it.
4. Login to the Axium window using your Â鶹¹û¶³´«Ã½ Net ID and password.

* For Mac OSX to install: Apple menu > System Preferences… > Security & Privacy > General tab - unlock file - choose Anywhere - lock file

If using Citrix off-campus, a multifactor authentication (MFA) account setup is required.

7. Access Desire2Learn Learning Management System (D2L)

Log into at using your net ID (lower case) and password. Upon logging into D2L, review video tutorials linked under Student Assistance on the homepage to make sure you are ready to use Â鶹¹û¶³´«Ã½â€™s learning management system for your first day of class.

8. Download & Install Available Software

Download and install the recommended software products below. Additional products are listed on the DCG Recommended Software webpage as well as the website.

DCG Recommended Software

9. Ensure Mobile Device Compliance

Read the Mobile Device Encryption & Compliance Policy and make sure your mobile devices (smart phone, tablet, iPad, etc) are in compliance.

10. Get familiar with my.augusta.edu/dcg, the DCG Resources Site

 is Â鶹¹û¶³´«Ã½'s internal web portal that provides a single point of access to a variety of content and core services. The DCG maintains a site that includes access to DCG policies, schedules and academic materials and resources. This site required login with Net ID and password.